Better Business Leads

Terms of Service

These terms govern access to and use of the Better Business Leads platform. The binding Buyer Terms you accept and sign at checkout apply in addition to these.

Last updated August 2, 2026

These Terms of Service (the "Terms") are a contract between Better Business Leads ("BBL", "we", "us") and the business or individual accessing the platform ("you"). By creating an account, buying credits, or receiving leads, you agree to these Terms. If you do not agree, do not use the platform.

1. The service

BBL operates a marketplace that generates, verifies, and delivers lending leads — across HELOC, DSCR, private lending, and business-loan verticals — to buyers in real time via the buyer portal, email, and a signed webhook. Every lead is generated by our own campaigns; we do not resell third-party or aged data.

2. Accounts and eligibility

  • You must be a business (or acting on behalf of one) and provide accurate account and contact information.
  • You are responsible for activity under your account, including safeguarding your login and your webhook secret.
  • We may suspend or close accounts that violate these Terms, abuse the dispute process, or attempt to redistribute leads.

3. Credits and payment

  • Leads are purchased with prepaid credits. Current per-lead prices and volume discounts are shown live on each vertical's page and at checkout.
  • Credits are drawn down only when a verified lead is delivered to you. A lead that fails verification is never billed.
  • Prepaid credits are non-refundable except where a credit is returned to your balance through an approved dispute. Credits have no cash value.
  • If you enroll in auto top-up, you authorize us to charge your saved payment method under the terms you accept at enrollment; you can cancel anytime in Billing.

4. Lead licensing and exclusivity

  • Exclusive delivery. Each lead is sold once, to a single buyer. Exclusivity is enforced at the database level — a second delivery of the same lead is not possible.
  • Own use only. A delivered lead is licensed for your own direct outreach. You may not resell, syndicate, transfer, or otherwise redistribute a lead or its data to any third party.
  • Enforcement. We seed-test distributed leads to detect leakage. Redistribution is a material breach and grounds for immediate termination without refund.

5. Verification, disputes, and replacements

Every lead passes phone and email verification and carries documented consent (a TrustedForm certificate) before delivery. If a delivered lead has a disconnected or wrong number, contains fake or gibberish information, or is a duplicate, you may dispute it in one click from your portal within 24 hours of delivery. Approved disputes return a credit to your balance. Disputes are not a substitute for closing ability, and abusive or pattern disputing may result in review.

6. Your compliance obligations

You are solely responsible for your own outreach and its compliance with applicable law, including the Telephone Consumer Protection Act (TCPA), state telemarketing and licensing rules, Do-Not-Call obligations, and consumer-protection and fair-lending laws. We provide consent documentation for each lead; you remain responsible for how, when, and whether you contact a consumer and for maintaining any licenses your activity requires.

7. Acceptable use

  • Do not use the platform for any unlawful purpose or to contact consumers in violation of law.
  • Do not attempt to circumvent exclusivity, resale prohibitions, rate limits, or verification.
  • Do not probe, scrape, or interfere with the platform's security or availability.

8. Disclaimers

Leads are provided "as is." Borrower-stated fields (for example, property values, DSCR, revenue, credit band) are supplied by the consumer at application and are a starting point for your own underwriting, not a guarantee. We do not warrant that any lead will fund, close, or convert. We disclaim all implied warranties to the fullest extent permitted by law.

9. Limitation of liability

To the maximum extent permitted by law, BBL will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or lost business. Our total liability arising out of or relating to the platform is limited to the amount you paid us for the credits at issue in the 90 days before the claim.

10. Termination

You may stop using the platform at any time. We may suspend or terminate access for breach of these Terms. Sections that by their nature should survive termination (licensing restrictions, disclaimers, limitation of liability) survive.

11. Changes

We may update these Terms. Material changes will be reflected by the "last updated" date above. The Buyer Terms presented at checkout govern each specific purchase and are versioned separately.

12. Contact

Questions about these Terms: legal@betterbusinesslead.com. General support: Support · Contact.