Support center

Answers to the common questions. Can't find it? Email support@betterbusinesslead.com — most replies land within a few hours.

Last updated August 2, 2026

Getting started
  • Create an account and choose your vertical.
  • Buy prepaid credits — pricing is live on every product page.
  • Set your delivery email and (optionally) a webhook to your CRM.
Buying credits & pricing
  • Minimum order is 10 leads; volume discounts apply automatically at 30, 50, 100, and 250.
  • Credits are drawn down only when a verified lead is delivered.
  • Enable auto top-up to recharge before you run out and save an extra 5%.
Lead delivery
  • Every lead arrives in the portal, by email, and via your webhook — in parallel, in seconds.
  • Each lead is exclusive: sold once, to you, and never delivered to another buyer.
  • Webhook payloads are signed (HMAC-SHA256). See the webhook & CRM docs.
Disputes & replacements
  • Dispute disconnected/wrong numbers, fake data, or duplicates in one click within 24 hours.
  • Approved disputes return a credit to your balance.
Webhooks & CRM
  • Add your webhook URL in Settings and verify it with the test button.
  • Failed deliveries retry automatically, and you can replay them from the portal.
Billing & account
  • View a running statement of every credit in and out.
  • Manage payment method and autopay in Billing; cancel autopay anytime.

Still need a hand?

Email support@betterbusinesslead.com or use the contact page. For technical webhook integration, read the webhook & CRM docs. To open a dispute, do it from the lead in your portal — you don't need to email us.